Privacy Policy

Privacy Policy

Information about how ZenithPulse GmbH processes personal data on the EnvoPulse website.

1. Controller and contact

EnvoPulse is a brand and suite of energy intelligence solutions developed and provided by ZenithPulse GmbH. For privacy requests, contact info@envopulse.com.

2. Scope

This notice explains how personal data is processed when people visit envopulse.com, use the Contact form, email the team, or interact with EnvoPulse about pilots, platform discussions, partnerships or general enquiries.

3. Data processed

  • Contact details and professional context submitted through the Contact form or email.
  • Message content and follow-up notes needed to respond to the enquiry.
  • Technical data such as IP address, user agent, request time, security logs and cookie identifiers.
  • Analytics events only when analytics consent has been granted.

Please do not send passwords, personal energy data, confidential technical files, special-category personal data or information that is not needed for the enquiry.

4. Purposes and legal bases

  • Responding to contact requests and organising follow-up conversations: pre-contractual measures and/or legitimate interest.
  • Managing professional relationships with prospects, partners and stakeholders: legitimate interest and, where applicable, pre-contractual or contractual measures.
  • Website operation, security, abuse prevention and diagnostics: legitimate interest and legal obligations where applicable.
  • Analytics and website improvement: consent where required.

5. Recipients, transfers and retention

Data may be processed by authorised people and by providers for hosting, security, email, productivity, collaboration and analytics, where those tools are actually active. Some providers may process data outside the European Economic Area under applicable safeguards.

Contact and professional relationship data is kept only as long as needed for the enquiry and related follow-up, normally up to 24 months from the last interaction unless legal, security or defence needs require longer retention. Technical and security logs are retained according to operational and legal needs.

6. Rights

You may request access, rectification, deletion, restriction, portability, objection or withdrawal of consent where applicable. Send requests to info@envopulse.com. You may also lodge a complaint with the competent data protection authority.

7. Cookie Policy

The website uses necessary cookies for operation, security and consent preferences. With consent, it uses analytics cookies and tags through CookieConsent, Google Tag Manager and Google Analytics to measure page views and interaction events.

Analytics events do not include Contact form values such as name, email, organisation, role or message. Analytics cookies are disabled before choice, remain disabled if rejected, and stop being used for future events after withdrawal according to the consent manager behaviour.

You can change preferences at any time through the Cookie settings action in the footer.